UPE LSA

Additionally, UP (East) LSA organized a Press Conference to highlight the prompt, transparent, and effective redressal of telecom-related public grievances, reinforcing DoT’s commitment towards citizen-centric service delivery. During the year 2025, a total of 1,052 public grievances were received by the office through the Public Grievance Portal (https://pgportal.gov.in/), e-mail, letters, and other available channels, all of which were resolved promptly and

UP (East) LSA conducted extensive awareness campaigns on the Sanchar Saathi Portal/App at prominent public locations such as GPO Park, Begum Hazrat Mahal Park, Saharaganj Mall, and other areas, informing citizens about its usage and benefits.

The Additional Director General held discussions with the Mela Officer regarding telecom network augmentation, disaster management preparedness, Wi-Fi facilities, and use of satellite phones during Magh Mela–2026. Parallel discussions were held with the Vice Chairman, UPSDMA, and GOC, MB Area, Jabalpur, on ensuring reliability of telecom networks. On 23 December 2025, the Additional Director General reviewed telecom preparedness for Magh Mela–2026, inspected progress of CoW deployment, and issued necessary

UP State Disaster Management Authority (UP SDMA) organized a two-day symposium at Prayagraj for 26 districts, focusing on awareness related to crowd management, drowning incidents, cold waves, and fire safety. Officers from UP (East) and UP (West) LSAs participated under the leadership of the Additional Director General.

Under the leadership of the Additional Director General, a team comprising DDG–R2, DDG–R1, DIR–R1, and DIR–T/Observer (ABP) visited the BSNL State Network Operations Centre (SNOC), Lucknow. The team reviewed Block Router Integration and Network Management Systems under the Revised BharatNet Programme. It was informed that all 588 blocks would be integrated with SNOC shortly. 

For the National Jamboree, two Cells on Wheels (CoW) were installed by Indus Towers Limited to strengthen network connectivity. The CoWs were inaugurated by Shri Arun Kumar Verma, Additional Director General, ensuring robust telecom support for the event.